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Cory Patrick Shehan

Making the Move to Mobility – Everything You Need to Know!

Businesses from around the world are taking advantage of (or at least looking at) the value that mobility brings to their organizations. Many businesses now offer employees the flexibility to work from home or on the road. Others have geographically distributed locations or are seeking to add mobile applications like Skype, Teams, Slack, and others to increase team collaboration. And with the technological advances over the years, it’s becoming even easier for businesses to leverage mobility to enable their workforce to work more effectively, productively and more.

So how can partners leverage the trends in the marketplace to support their customer’s mobile journey? A recent blog from Spectralink, a leader in the enterprise mobility market space, sheds some light. A few considerations below:

1. Understand why the customer is seeking to adopt a mobile strategy.
Is it to support mobile workers? Do they need to access mobile devices (tablets, smart phones, etc) or mobile software/applications to perform their job functions? What percentage of their workforce’s time is truly spent “mobile” and what are their expectations of the experience?

2. Understand how the customer’s industry might impact their decision to go mobile.
For many industries, including Healthcare, Retail, Hospitality, and Manufacturing, going mobile isn’t just a nice-to-have, it’s an absolute necessity. In many of these industries, there are not only data security and/or regulatory compliance considerations, but there is also a need for specialized applications to enable employees to do their jobs (such as patient alarms in hospitals or concierge services in hospitality).

3. Understanding what mobility options exist – and which is the best fit for their needs.
Based on the customer’s need and work environment, their technological needs may vary. For fully-remote workers, consumer-grade mobile devices might be enough. For others who need to be mobile within a fixed place of work and/or require advanced security or durability, modern DECT, Wi-Fi, and/or enterprise-grade smartphones might be a much better alternative.

Whether it’s to enhance productivity, speed decision-making, or enhance work satisfaction, businesses that embrace more mobile ways of working are benefiting. Partners who work with their customers to truly understand their needs, priorities, expectations and budget will be uniquely positioned to provide mobile solutions that meet their customer’s needs now – and in the future.

For more information, check out Spectralink’s “When is the right time to invest in a mobility solution?” blog or access their Mobility Trends for 2018 Whitepaper here.

Have questions about how ScanSource can help you with Spectralink or making the move to mobility? Give us a call at 800.944.2432!