The Cloud Rolls in for Channel Connect 2019Posted 09/20/2019 by
They say there’s no time like the present, and never has that statement been truer than when looking at the unparalleled opportunity for agents in the channel – specifically in relation to the cloud. From increased scalability to enhanced security and agility, it’s no secret that the cloud is becoming the new norm. In fact, the cloud is the very foundation on which emerging technologies such as AI, machine learning and IoT are built. With Channel Connect just around the corner, I’m excited to share exactly why the cloud industry is booming, and why our partners and their customers are well-positioned to reap the benefits.
How Mobility is Radically Changing HealthcarePosted 09/13/2019 by
Healthcare risks are frightening. A baby is misidentified at birth, or when being discharged from the hospital to go home. A patient is given the wrong medication, and has an allergic reaction. A message doesn’t get from the medical staff to a doctor in sufficient time to deal with an emergency. These are only three of the risks that can be reduced in—or even eliminated from— today’s healthcare settings, simply by using the right barcode scanner. But how do you choose the right scanner for your customer? Looking at how they’ll be employed is a good place to start.
How Technology is Revolutionizing the Retail SpacePosted 06/18/2019 by
In a recent survey ScanSource conducted of SMB retailers across various business verticals, 96 percent of owner/operators said they are in charge of determining the investments their businesses must make, and 84 percent said they like trying new things for their business. SMB retailers know they are competing with big-box stores and online empires, and they look to deliver outstanding customer service in order to gain repeat business. While we have seen a rise in e-commerce over the last decade, many consumers agree that shopping in a brick and mortar store is still necessary. An online shopping experience most notably lacks one thing: the unparalleled customer experience that can be created in-store.
The Hospitality Industry of TomorrowPosted 05/07/2019 by
It’s no secret that the hospitality industry is booming. Valued at nearly $10 trillion, the industry employs one in eight Americans, and within five years, a jaw-dropping 10 percent of the planet’s population may be employed by the industry. So, what does that mean for resellers? In short: enormous potential. From advanced near field communications technology and scannable payments to a plethora of IoT-enabled devices, the channel is sitting atop a figurative goldmine, as long as they have the tools – and the network connectivity – to mine it.
How to Prepare for the Rising Prominence of Working RemotelyPosted 02/15/2019 by
The number of U.S. employees who work remotely is on the rise, largely due to advancements and improvements in unified communications (UC) systems. In fact, a 2016 Gallup survey found 43% of respondents worked from home at least once in the last year, and the U.S. Employee Workforce report cited a 115% increase since 2005 in the number of workers who worked from home at least half of the time. So, why the rise in popularity? It turns out that the ability to work remotely benefits not only employees, but the company, too. That’s why having a discussion with your partners about the implications of working remotely represents an investment in their business and in their human capital.