Posted 09/05/2019 by
It’s no secret that a restaurant’s success is dependent on its ability to offer the best customer experience possible. In today’s digital world, one hiccup can lead to negative reviews on social media, and even the best food and service can be undermined if the final component of the meal – paying the bill – goes awry.
Posted 03/12/2019 by
Contactless payments: think RFID cards, Apple and Samsung Pay, and smart watches. Depending on where you are in the world, you’re either familiar with and comfortable using the technology, or you’re reluctant to even give it a try. So, why the geographical differences? Chances are high that one’s willingness to utilize contactless payments stems from their government’s decision, or lack thereof, to embrace near field technology (NFC).
Posted 11/02/2018 by
It can seem like the retail environment changes daily. As you consider how overwhelmed your customers may feel as they strategize about reacting to these changes, remember ScanSource has the point-of-sale experience that can simplify this process. We also offer the resources needed to create POS solutions that boost your business—and your customer’s business, too. Learn more below.
Posted 10/11/2018 by
Call it customer experience, or the trendier CX. It really doesn’t matter. What matters is that the experience a business creates for its customers is increasingly important to its bottom line.
Posted 08/01/2018 by
There’s no constant like change—especially where technology is concerned—and the OS LTE migration proves it. So, it’s time for your customers to loosen their firm grasp on their legacy devices, because holding onto these products can hold them back. But, the good news is change doesn’t have to disrupt business.