Posted 04/05/2019 by
Warehouse environments—or any rugged environment, for that matter—present specific business challenges that must be addressed. Warehouses, for example, can be inefficient, especially when there are major jumps in volume that occur before systems and infrastructure can be updated. And higher customer demand can take its toll on warehouse employees, as they try to keep up while using outdated processes and technologies. These issues can cause errors in processing orders, increased labor costs, and inferior efficiency—all of which can lead to reduced customer satisfaction. When customers aren’t happy, they often seek new partners they believe will provide better quality service.
Posted 03/16/2019 by
ScanSource was honored to recently be named Distributor of the Year by Milestone – a longtime ScanSource supplier and the global leader in IP video management – at the Milestone Integration Platform Symposium.
Posted 03/12/2019 by
Contactless payments: think RFID cards, Apple and Samsung Pay, and smart watches. Depending on where you are in the world, you’re either familiar with and comfortable using the technology, or you’re reluctant to even give it a try. So, why the geographical differences? Chances are high that one’s willingness to utilize contactless payments stems from their government’s decision, or lack thereof, to embrace near field technology (NFC).
Posted 02/19/2019 by
Artificial intelligence is a hot topic in the communications world today but it raises many questions. Is it helpful for my business? What are the security concerns? And so on. While implementing AI into the UC solution may also add some challenges, this solution has the ability to transform communications and collaboration within businesses, while also increasing employees’ productivity. AI enhances UC solutions through improved collaboration, easier access and use of data, increased productivity, and enhanced efficiencies. With the addition of artificial intelligence into the system also comes the need for added security with new protocols and standards being created to assist with security concerns. Mitel shares some interesting insight into artificial intelligence and how it adds to UC solutions, communication security, and more. Read more here.
Posted 02/15/2019 by
The number of U.S. employees who work remotely is on the rise, largely due to advancements and improvements in unified communications (UC) systems. In fact, a 2016 Gallup survey found 43% of respondents worked from home at least once in the last year, and the U.S. Employee Workforce report cited a 115% increase since 2005 in the number of workers who worked from home at least half of the time. So, why the rise in popularity? It turns out that the ability to work remotely benefits not only employees, but the company, too. That’s why having a discussion with your partners about the implications of working remotely represents an investment in their business and in their human capital.